Overlord Tactical products shipped within the United States UPS, USPS, FedEx, or DHL and are typically mailed within 24 hours of your purchase or on the next business day.
Orders should arrive in 3-5 business days. All inquiries regarding shipping information should be directed to our support department here.
Our goal is to get your product to you as quickly as possible! So please bear in mind that if you place an order in error or change your mind about an order, there is a very brief window to make shipping changes and/or cancel a shipment.
We offer a 30-Day "No Questions Asked" return policy for all items available in our store. We won't be satisfied until you are.
Buyers will be responsible for return shipping on most items, some exceptions* apply.
Simply reach our to our Customer Support team by email:
You must notify us within 30 days from the date of purchase. We will process returns via the Credit Card or payment app used to make the initial purchase. If you paid by cash or check, we will refund you by check.
Overlord Tactical will acknowledge your refund request within 2 business days and contact you regarding return shipping/exchange instructions.
Please note: It will take up to 3 business days for the credit to reflect on your credit card. If you have any question, please contact us for an updated status on your refund.
*Members of our Black Powder Club receive free shipping as well as free returns within 60 days from the date of purchase. If you're interested in becoming a Black Powder Club member, check out the details and sign up here.